Course Details

Programme overview

The Field Ready Advanced Communication Skills Programme is designed to help organisations build the capacity of their people to become more effective communicators. This includes 20 hours of instructor led learning, virtual interactions, experience-based assignments, assessment and follow up.

The Field Ready Advanced Communication Skills programme will help your people:

  • Develop the essential skills, knowledge and behaviours to be a more effective communicator within a professional environment
  • Become an active participant in a more positive and productive communication culture
  • Become more professional in how they communicate
  • Develop some of the specific communication skills that will help them progress through the business
  • Understand the different challenges to become an effective communicator

What you will learn

The Field Ready Advanced Communication Skills Programme is organised into three modules, with all elements being tailored to company requirements:

Provides learners with the building blocks of communication skills that they need to be effective employees. This first module is aimed at entry level and early career staff and established employees who need improving. Includes:

  • The what, how, when, where and who of communication
  • Understanding yourself as a communicator
  • Speaking and listening – the art of conversation
  • Communicating with technology
  • Asking great questions
  • Communicating in an industrial context

This builds on the first module and gives learners the communication skills they need to grow in their role. Aimed at entry level and early career staff, high potentials and those looking to progress to more supervisory/managerial level. Includes:

  • Giving and receiving feedback
  • Having difficult conversations: strategies for successful dialogue
  • How to be a great presenter
  • The team communicator
  • Meetings and facilitation
  • The professional networker

This module helps more senior staff to communicate and to build relationships and teams that have a thriving communication culture. Aimed at supervisors and managers; and those leading the business. Includes:

  • Creating a communication culture
  • Evaluating communication skills
  • The communication leader

The learning experience

The Field Ready Advanced Communication Skills Programme can be configured to your specific needs or your staff can join our quarterly scheduled classes. The full programme – which we describe below – is around 48 hours. This includes around 20 hours face to face training, virtual interactions, assignments, assessments and follow up.

The full 48 hour programme is typically run across a one month period to take account of the time constraints of employees who need to continue to work through the training. That one month period is organised as follows:

Launching of the Programme

This will be done either at the training location of your choice or at one of our partner institutions; it can also be run online if required.

Training and Assignments For Module 1

There will be 5 hours of face to face training involved in the delivery of Module 1. This will be completed subsequent to the launch of the programme and in one block. Assignments will then be set for the following week.

Module 1 Feedback/Training And Assignments For Module 2

There will be 5 hours of face to face training involved in the delivery of Module 2 (including feedback sessions on Module 1 assignments). Assignments will then be set for the forthcoming week.

Module 2 Feedback/Training and Assignments for Module 3

There will be 5 hours of face to face training involved in the delivery of Module 3 (including feedback sessions on Module 1 assignments). Final assignments will be set for Module 3.

Module 3 Feedback, Coaching Sessions, Final Assessment and Completion of Programme

The final week involves feedback on Module 3 assignments, group coaching sessions (5 hours) and the completion of a final assessment which is written and interview-based.

$995USD

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Programme Dates
This course includes
  • 48 hours of learning

  • Instructor-led Learning
  • Online Coaching
  • Experience-based Assignments
  • Final Assessment

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Award

Field Ready Communication Skills
Advanced Level Certificate